STORE POLICY

Customer Care (The Aura Wellbeing & Balance Way)

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At Aura Wellbeing & Balance, I want your experience to feel smooth, warm, and completely supported, like a chat over a cuppa with someone who genuinely cares.

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If you ever have a question, concern, or need a little guidance, just reach out. I reply as quickly as I can, always with kindness, honesty, and a human.

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Your feedback helps me grow this little magical space, and if something ever goes wrong, I’ll do my best to fix it in a friendly, understanding way.

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Thank you for supporting my small spiritual business.
Your trust means the world, and I’m here to make sure you feel looked after every step of the way. 💜